There’s been one very persistent rogue commenter on my original post about Prolacta.
She’s been insisting that Prolacta is doing great things, shaming me for writing the post, questioning my research, etc-. She claims to be the mom of a preemie and to know people who’ve used Prolacta’s products (could be true). Frankly, I figured she just had rosy glasses for Prolacta. Fine, I figured there’d be at least one. I addressed her comments and tried to move on.
But, she just wouldn’t quit, despite the fact that I addressed her concerns both publicly in the comments on the post AND privately via email. (She demanded proof that any mom has ever donated to one of these middle-man banks and then been upset to find out later that her milk went to Prolacta; I sent her a link to a mom on a forum complaining and upset over that very issue.)
I kept checking periodically for more comments from her, hoping that the issues had been put to bed. Another couple comments showed up from people just finding the post, and then another from her.
Lo and behold, this woman does social media work – marketing - for Prolacta. (All credit goes to blog reader and commenter @lauredhel for the catch!)
Ah-ha! NOW it makes sense.
I jumped on Google and did a quick search, and sure enough: Prolacta is listed as a client of hers. Guess she didn’t feel it was relevant to disclose her relationship with Prolacta. (She was too busy singing their praises and doing a poor job of undercutting me.)
Need proof? Here’s a screenshot of her LinkedIn profile:
She’s commenting on JWOC as ‘ElisaP’.* What I think happened, is that her email signature accidentally posted to the blog (you can answer comments via email with my commenting system). That’s my best guess, anyway. I don’t think she meant to reveal her identity.
So, now we know. It’s anyone’s guess, whether she was commenting personally or ended up here via a professional referral as a part of her services for Prolacta (I would assume negative PR on a blog fits under her duties as a social media contractor).
Me? I smell a mole. Or at least a troll. You?
I made the following comment privately, and I think it sums up a big part of this: Those who can answer criticism, do; those who can’t, censor. (Or in this case, create straw-man and ad hominem arguments and try to distract from the negative PR their client is receiving. Or that.)
Anyone want to make the case that Prolacta’s not shady? Bueller?
*Edited to add: (6/25/11, 3:24pm)
A couple things have changed since I originally posted this. First, all of “ElisaP”‘s comments have now been changed by the original poster to “Guest” with an anonymous email address.
Note to the original poster: comments can be altered online, but I get email notifications of everything that happens here. Also, you can change your email address and post name, but your IP address remains in the comment record.
I did some quick research on the IP addresses. There were three used over the course of “ElisaP”‘s and Lisa’s comments. All of them are from the Los Angeles metro area.
SO: Either someone really wanted to impersonate Lisa here, or these all came from Lisa herself. You be the judge!
And a final update: Prolacta has created a new page, “The Straight Scoop about Prolacta and Milk Donations.” I’m going to blog about that, too. It’s essentially a [very poorly executed] rebuttal of my original Prolacta post, “Swindled: The Ugly Side of Milk Donation.”
SEE THE POST HERE: Prolacta Responds to “Swindled: The Ugly Side of Milk Donation”
This is a post I originally wrote for Just West of Crunchy (6/25/2011), which now redirects to this site. I’ll be republishing my “Best of” from that site here at AmyWest.co. This post is still undergoing editing and updating as of 6/18/13. The original comments from JWOC are imported below.
NB: No one may republish this, translate it and republish it, or quote more than a couple lines of it without my express permission. I’ve given a few people permission to do things in the past (translate it, take my list and apply it to a specific group, like military moms, etc-) and I’m open to it, but ask first. If you take this and don’t ask, see #1 on my Disclosures.